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DEAL MATIC

  • Express delivery and free returns within 30 days
  • support@dealmatic.shop
  • +1 404-234-8395

Welcome to DEALMATIC!

We want your shopping experience to be as simple and enjoyable as possible. Below you’ll find answers to the questions our customers ask most often. If you don’t see the information you’re looking for, please don’t hesitate to contact our support team.

Shipping

Where do you deliver?

Currently, DEALMATIC ships orders within the United States only.

How much does shipping cost?

We proudly offer Free Standard Shipping on every order delivered within the United States.

How long will my order take to arrive?

Orders are typically delivered in two stages:

Most customers receive their orders within 4–7 business days from the date the order is placed.

For complete shipping details, please review our Shipping Policy.

How can I track my order?

Once your order has been shipped, we’ll send a confirmation email containing your tracking number.

You can also check the latest shipping status anytime by visiting our Track Order page.

Payments & Security

Which payment methods do you accept?

We securely process payments through Stripe and currently accept the following payment methods:

All payments are processed in United States Dollars (USD).

Is my payment information secure?

Yes. Protecting your payment information is extremely important to us.

Every transaction is encrypted using SSL (Secure Socket Layer) technology and securely processed through Stripe, a payment platform that meets PCI DSS Level 1 security standards.

For your protection, DEALMATIC never stores your complete credit or debit card information on its servers.

Orders & Returns

What is your return policy?

We offer a 30-day return period, beginning on the date your order is delivered.

If your item qualifies under our return policy, defective or damaged products are eligible for free return shipping. Returns requested for reasons such as a change of mind require the customer to cover the return shipping cost.

Please see our Refund & Return Policy for complete details and eligibility requirements.

How do I start a return?

To request a return, simply email our customer support team at support@dealmatic.shop.

Please include:

Once your request has been reviewed and approved, we’ll provide return instructions and, where applicable, a prepaid return shipping label.

Our Products

Are your chairs brand new?

Yes. Every chair available at DEALMATIC is brand new and carefully selected to meet our quality standards before being offered for sale.

How do you ensure product quality?

Before orders are shipped, products undergo inspection to help ensure they meet our quality expectations and arrive in excellent condition.

Customer Support

How can I contact DEALMATIC?

If you have questions about an order, shipping, payments, returns, or any of our products, our customer support team will be happy to assist you.

Email: support@dealmatic.shop

Phone: +1 404-234-8395

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all customer emails within 24 business hours.

For additional assistance, please visit our Contact Us page or review our Privacy Policy, Terms and Conditions, Shipping Policy, and Refund & Return Policy.